Return and Refund Policy
1. Shipping and Delivery
Delivery timelines are estimates and may vary depending on location and courier services.
Delays may occur due to:
- Weather conditions
- Public holidays
- Natural disasters
- Government regulations
- Transportation disruptions
- Courier partner delays
VedVerse by VedSutra shall not be held liable for delays beyond its reasonable control.
2. Returns and Refunds
Returns and refunds shall be governed by our Return & Refund Policy.
Due to the nature of medicines and healthcare products, opened, used, or tampered products cannot generally be returned unless:
Returns and refunds shall be governed by our Return & Refund Policy.
Due to the nature of medicines and healthcare products, opened, used, or tampered products cannot generally be returned unless:
- The wrong product was delivered.
- The product was damaged during transit.
- The product was expired upon delivery.
- The product received differs substantially from the order placed.
Approved refunds will be processed through the original payment method.